Returns & Exchanges
At tbJP, we are committed to your performance and satisfaction; if you are not completely happy with your purchase, you can return your items within 30 days of delivery. Please ensure all apparel is unworn with tags attached and supplements remain sealed in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and protective seals are intact to meet our hygiene standards.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing